We operate in a professional, independent and impartial manner in all activities. We carry out work honestly and do not tolerate any deviation from its approved methods and procedures. Where approved test methods make provision for tolerances in results, we ensure that such tolerances are not abused to alter the actual test findings. We report data, test results and other material facts in good faith and do not improperly change them, and issue reports and certificates that correctly present the actual findings, professional opinions or results obtained.

Conflicts of interest

We avoid conflicts of interest with any related entity in which we have a financial or commercial interest and to which we are required to provide services. We avoid conflicts of interest between our companies and/or divisions engaged in different activities which provide services to either the same client or each other. We ensure that our employees avoid conflicts of interest with our other activities.

We treat all information received in the course of the provision of services as business confidential to the extent that such information is not published or made available to third parties or otherwise in the public domain.

We prohibit the offer or acceptance of a bribe in any form, including kickbackson any portion of a contract payment. We prohibit the use of any routes or channels for provision of improper benefits to, or receipt of improper benefits from customers, agents, contractors, suppliers or employees of any such party or government officials.

Fair marketing
We only present ourselves and conduct marketing, including any comparisons with or references to our competitors or their services in a manner that is truthful and not deceptive or misleading or likely to mislead.

For Energy Division & Other Services Division
We have full confidence on quality of our services and we follow the principle “The client is not burdened if not satisfied.”

German French